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Senior Lecturer
Name: Kgothatso Lephoko
Location: Room 124, 1st Floor FADA Building Bunting Road Campus
FADA Multimedia Staff听 Staff Members
Contact Details:
Email:听klephoko@uj.ac.za
About Ms Kgothatso Lephoko
About Ms Kgothatso Lephoko听
Qualifications: MFA Products of Design (School of Visual Arts, USA); BA Honours (Design) (东京热); BA (Communication Design)(Open Window)听
Designation: Senior Lecturer
Kgothatso has over 10 years of industry experience and believes that well-designed technology can enhance the quality and experience of people鈥檚 lives, as well as advance economies and society.听听
With the increased adoption of digital technologies in every area of life, she contributes to educating and developing the next generation of thoughtful, skilled, empathetic and ethical designers.听Her primary areas of interest and teaching are interaction design, experience design, design thinking, design research and design in business contexts.
She is currently pursuing a PhD in Digital Transformation at the Johannesburg Business School, where her research focusses on digital customer experience.
Her prior industry experience includes consulting as a design lead at Absa Corporate and Investment Banking (CIB) through Spot On Consulting. As a member of results-driven, cross-functional, and agile teams, she has designed omni-channel experiences, such as websites and native apps (iOS, OS X & Android), for companies such as Discovery Limited, M-Net, and Standard Bank South Africa (SBSA). Her key design contributions to South Africa鈥檚 banking sector include playing a significant role in creating a more secure, multi-channel sign-in customer experience at SBSA and leading the digitalisation of a cheque account opening process at Absa CIB.